Frequently Asked Legal Questions:
Where are servers and company located?
The servers are located in Dublin, and the company is based in Barcelona.
Do you work in real-time?
To ensure compliance with stringent data protection regulations and uphold our commitment to safeguarding personal data, we do not enable real-time tracking by default. Users who require real-time data must activate the Real-time Tracking option:
Does an independent company audit SealMetrics?
Yes! We’re audited by Comply.org. You can take a look at our profile here: Check SealMetrics’ Comply.org Profile.
How does SealMetrics process customer data?
Here is our full Data Protection Policy related to our B2B role as Data Controllers: Privacy Notice.
In addition to a third-party audit of this role, you can also find documentation regarding our potential role as Data Processors here: Comply Documentation
Legal Documentation
If you take a look at the footer of this page, you’ll find our Privacy Notice, DPA and Terms of SealMetrics. We have ready our DPIA for our clients.
Where can I access to SealMetrics' DPIA?
We have a DPIA for our customers.
Why is SealMetrics a realy Privacy by dessign solution?
Because, all the data that you will find in SealMetrics’ platform must have the OK from our Legal Department.
What kind of company is SealMetrics?
We are a bootstrapped company, currently we don’t have investors in our board.
What data does Sealmetrics Collect?
URL of the page.
Referral URL.
TimeStamp.
UTMs.
User Agent.
What data does Sealmetrics Calculate?
Session ID: Isolated hits tracking system doesn’t work with Session ID.
Source ID: called _adin parameter.
Does SealMetrics use IP for making calculations?
Not at all! We don’t use IP in SealMetrics to track/block porpouses.
How does SealMetrics block bots?
SealMetrics has an IPs database of bots and a User Agent list. When our pixel is triggered, the user agent is in our Bots-Database. If it belongs, we’ll block it.
Does SealMetrics work with cookies?
We don’t work with cookies, session storage, local storage,…
Why SealMetrics don't work in Real-time?
Based on the latest and most restrictive privacy regulations around the globe, web analytics that works with real-time data must ask for consent to track.
How many months SealMetrics will store my data?
We’ll store your data for a maximum of 25 months. Because, based on the latest and most restrictive privacy regulations around the globe, if a web analytics stores data for more than 25 months, it must ask for consent to track