Knowledge Base | SEAL Metrics
  • How to change my credit card

    • 14 de marzo de 2022
    • Rafa

    If you need to change your credit card info, please follow these easy steps:

  • How to update my billing info

    • Rafa

    If you need to change your billing info, please follow these easy steps:

  • How to track multi-country or multi-language sites

    • 11 de marzo de 2022
    • Rafa

    Do you have a subdirectory or subdomain for different geographical markets? /en-en/, /es-es/,…. Because SEAL doesn’t store or manage IP information (IP is considered Personal Information and we don’t store any personal data), we can’t track geographical data. If that data is important to you, here’s a workaround: 👉 Create…

  • How does SEAL calculate visitors?

    • 9 de marzo de 2022
    • Rafa

    For SEAL Metrics a visitor is the click with: empty referrer a referrer with a domain different than your domain. For example, if a hit is loaded and this hit has no referrer, then SEAL understands this hit is coming from Direct traffic. On the other hand, if a hit…

  • What is the main reason to choose you and your service before other analytics services?

    • 1 de marzo de 2022
    • Rafa

    We’ve made a great effort asking our clients why they are working with us, here are their answers when asked them: You’re going to track 100% of your traffic, conversions and revenue. You’re going to see your 100% of your conversions, events and revenue by source, medium, campaign and term!…

  • What is the maximum answer time from your support to your clients? 

    • Rafa

    Normally, we answer all the emails from our clients in less than 6 office hours.

  • Do you have a help desk and enterprise-level support? 

    • Rafa

    Yes! We have a corporate package as you can see following this link. In the Corporate package you have Phone Support Monthly virtual reviews Audit cookie consent banner

  • Have you done parallel measurements with any other web analytics service (for instance Google Analytics) so as to make sure the numbers match? 

    • Rafa

    No, we don’t have a matching tool.

  • How is the measurement done (i.e. cookie based, cookie less, probabilistic etc)? 

    • Rafa

    SEAL Metrics is a cookieless tracking. SEAL Metrics tracking system is based on aggregated data. SEAL only tracks «hits». ePrivacy Regulation explains that if you want to track individually, even anonymously, you must require consent from users. SEAL tracks «hits» or page views, each click is not correlated with other…

  • Can your service connect to Google Ads or other services? 

    • Rafa

    No, we don’t connect with 3rd party companies. All your data is completely isolated and we’re not going to share it with other companies. We are very strict with our client’s data, we don’t share your data with other marketing platforms (probably you’d need consent from the users), with other…

Next
© Copyright SEAL Metrics Knowledge Base.
Privacy by default Web Analytics for Companies.
Read why we built SEAL Metricswhy we built SEAL Metrics.
Copyright 2022 by , | 🇪🇺 Company | Made with 💚 in Barcelona. Hosted in Dublin ☘️