This is because you are working with URLs with UTMs. The system places (not set) when it has, for example, in the URL, utm_source with a value, but the utm_medium is not part of the URL. An example of not setting in the Top Mediums report would be: domain.com/?utm_source=google&utm_campaign=sincookies&utm_term=kw1 As…
Probably you’re not interested in working with the _adin parameter nor tracking the performance of your marketing campaigns. If this is your situation, and you’re interested in deleting the _adin parameter of your URLs, you have to do only one thing: Delete this line of code from SEAL’s pixel:
You can go to your Profile > Billing: You can check the following information: What is my package? (1) How much will I be charged next month? (2) How can I change my credit card info? (3) How can I redeem a coupon? (4) Where can I download all my…
Click on your User Name in the right top corner. Billing:
If you need to change your billing info, please follow these easy steps: Click on your «User Name» Billing:
Do you have a subdirectory or subdomain for different geographical markets? /en-en/, /es-es/,…. Because SEAL doesn’t store or manage IP information (IP is considered Personal Information, and we don’t store any personal data), we can’t track geographical data. If that data is important to you, here’s a workaround: 👉 Create…
For SEAL Metrics, a visitor is a click with the following: empty referrer a referrer with a domain different than your domain. For example, if a hit is loaded and has no referrer, then SEAL understands this hit is coming from Direct traffic. On the other hand, if a hit…
We’ve made a great effort to ask our clients why they are working with us; here are their answers when asked them: You will track 100% of your traffic, conversions, and revenue. You will see 100% of your conversions, events, and revenue by source, medium, campaign, and term! This is…
Normally, we answer all the emails from our clients in less than 6 office hours.
All customer success team is the same for all our clients. We don’t make a difference between clients depending on size or revenue. Our customer success service is PREMIUM for all our clients.
