Our position was very clear from the beginning. As marketers, some of our team are, we wanted a web analytics solution that respects the users’ privacy and companies’ privacy. But, we needed that this solution was useful in making decisions based on data. Our priority is to protect the users’…

Not at all. We go even further. We don’t track anything that can break users’ privacy. For example, if we consider that tracking a KPI, we’ll break the users’ privacy; we won’t track it, even though regulations allow it.

Before developing SEAL Metrics, We’ve interviewed a lot of lawyers and privacy specialists. Our goal was to create a privacy-focused web analytics solution that can’t be deprecated if privacy regulation becomes more restrictive. We’ve understood that GDPR, ePrivacy Directive, CCPA, PECR,… and all new regulations that can show up in…

You probably need to add a new account to your Seal Metrics panel. Follow these easy steps: 2. Add a new Name to your account and the domain/s that you want to track: 3. Select your website’s timezone: 4. Finally, confirm your marketing campaigns parameters: If you’re working with an…

This is because you are working with URLs with UTMs. The system places (not set) when it has, for example, in the URL, utm_source with a value, but the utm_medium is not part of the URL. An example of not setting in the Top Mediums report would be: domain.com/?utm_source=google&utm_campaign=sincookies&utm_term=kw1 As…

Probably you’re not interested in working with the _adin parameter nor tracking the performance of your marketing campaigns. If this is your situation, and you’re interested in deleting the _adin parameter of your URLs, you have to do only one thing: Delete this line of code from SEAL’s pixel:

You can go to your Profile > Billing: You can check the following information: What is my package? (1) How much will I be charged next month? (2) How can I change my credit card info? (3) How can I redeem a coupon? (4) Where can I download all my…

Click on your User Name in the right top corner. Billing:

If you need to change your billing info, please follow these easy steps: Click on your «User Name» Billing:

Do you have a subdirectory or subdomain for different geographical markets? /en-en/, /es-es/,…. Because SEAL doesn’t store or manage IP information (IP is considered Personal Information, and we don’t store any personal data), we can’t track geographical data. If that data is important to you, here’s a workaround: 👉 Create…