FAQs

What makes your analytics service GDPR and Schrems II compliant?

We are GDPR compliant and ePrivacy Directive compliant: Under our lawyers’ and ourselves ePrivacy Directive interpretation, you can’t track each...
Does SEAL Metrics work with native apps and/or web apps?

SEAL Metrics works for: Currently, we don’t track APP
Can SEAL connect to Google Ads or other services?

No, we don’t connect with 3rd party companies. All your data is completely isolated and we’re not going to share...
How is the measurement done in SEAL Metrics?

SEAL Metrics is a cookieless tracking. SEAL Metrics tracking system is based on aggregated data. SEAL only tracks “hits.” ePrivacy...
Do you have a help desk and enterprise-level support?

All customer success team is the same for all our clients. We don’t make a difference between clients depending on...
What is the customer service response time?

Normally, we answer all the emails from our clients in less than 6 office hours.
Why choose SEAL Metrics before other analytics services?

We’ve made a great effort to ask our clients why they are working with us; here are their answers when...
How to delete the _adin parameter in the URLs

Probably you’re not interested in working with the _adin parameter nor tracking the performance of your marketing campaigns. If this...
What are the regulations that seal metrics follows?

Before developing SEAL Metrics, We’ve interviewed a lot of lawyers and privacy specialists. Our goal was to create a privacy-focused...
¿Does SEAL Metrics prioritize KPI before legality?

Not at all. We go even further. We don’t track anything that can break users’ privacy. For example, if we...
My business is a collection of microsites selling accessories from various brands, and I wanted to know if we can use a single Seal Metrics account for all the sites or if we need to make one for each.

Yes, you can use one SealMetrics account; from it, you can create as many sub-accounts as websites you need. This...