FAQs

What makes your analytics service GDPR and Schrems II compliant?

We are GDPR compliant and, more important say, ePrivacy Directive compliant: SEAL is a European company, and our servers are...
Does your service work with native apps and/or web apps?

SEAL Metrics works for: Webs Web Apps Currently, we don’t track APP
Can your service connect to Google Ads or other services?

No, we don’t connect with 3rd party companies. All your data is completely isolated and we’re not going to share...
How is the measurement done (i.e. cookie based, cookie less, probabilistic etc)?

SEAL Metrics is a cookieless tracking. SEAL Metrics tracking system is based on aggregated data. SEAL only tracks «hits.» ePrivacy...
Do you have a help desk and enterprise-level support?

All customer success team is the same for all our clients. We don’t make a difference between clients depending on...
What is the maximum answer time from your support to your clients?

Normally, we answer all the emails from our clients in less than 6 office hours.
What is the main reason to choose you and your service before other analytics services?

We’ve made a great effort to ask our clients why they are working with us; here are their answers when...
How to delete _adin parameter in your URLs

Probably you’re not interested in working with the _adin parameter nor tracking the performance of your marketing campaigns. If this...
What are the regulations that seal metrics has followed up to offer the service?

Before developing SEAL Metrics, We’ve interviewed a lot of lawyers and privacy specialists. Our goal was to create a privacy-focused...
¿Does SEAL Metrics prioritize some KPI before some legal article or point?

Not at all. We go even further. We don’t track anything that can break users’ privacy. For example, if we...