FAQs

What makes your analytics service GDPR and Schrems II compliant?

We are GDPR compliant and more important to say ePrivacy Directive compliant: SEAL is a European company and our servers...
What is the pricing model in general terms?

Our pricing model is based on «seats». We have 3 different packages: Basic: 79€/mo PRO: 179€/mo Corporate: 499€/mo You can...
Does your service work with native apps and/or web apps?

SEAL Metrics works for: Webs Web Apps Currently, we don’t track APP
Can your service connect to Google Ads or other services?

No, we don’t connect with 3rd party companies. All your data is completely isolated and we’re not going to share...
How is the measurement done (i.e. cookie based, cookie less, probabilistic etc)?

SEAL Metrics is a cookieless tracking. SEAL Metrics tracking system is based on aggregated data. SEAL only tracks «hits». ePrivacy...
Do you have a help desk and enterprise-level support?

Yes! We have a corporate package as you can see following this link. In the Corporate package you have Phone...
What is the maximum answer time from your support to your clients?

Normally, we answer all the emails from our clients in less than 6 office hours.
What is the main reason to choose you and your service before other analytics services?

We’ve made a great effort asking our clients why they are working with us, here are their answers when asked...